Thank you for shopping at Xbio. We strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy below:
- Order Processing Time:
- Orders are typically processed within 1-2 business days after payment is received.
- Processing times may vary during peak seasons or promotional periods.
- Shipping Methods:
- We offer standard shipping and express shipping options for delivery within the UK.
- Standard shipping usually takes 3-5 business days for delivery.
- Express shipping delivers within 1-2 business days, depending on your location.
- Shipping Rates:
- Shipping rates are calculated based on the weight of your order and your chosen shipping method.
- Free shipping may be available for orders above a certain value, as specified on our website or during promotional periods.
- Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order by entering the provided tracking number on our website or the courier’s website.
- Delivery:
- Deliveries are made Monday through Saturday, excluding public holidays.
- Please ensure someone is available to receive the package at the delivery address provided during the estimated delivery window.
- International Shipping:
- At this time, we only offer shipping within the UK. We do not ship internationally.
- Order Changes and Cancellations:
- If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, we are unable to make changes or cancel it.
- Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations. We will notify you if any restrictions apply to your order.
If you have any questions or concerns regarding our shipping policy or the status of your order, please don’t hesitate to contact us at [Ra6bia@gmail.com]. Thank you for choosing Xbio for your shopping needs.